2jli Privacy Policy – Your Data Rights in the Philippines

Overview

2jli ("we," "us," "our") is committed to protecting the privacy of every player on our platform. This Privacy Policy explains how 2jli collects, processes, stores, and shares your personal data when you use our website at 2jli.net, our mobile platform, and any related services we offer to players in the Philippines.

This policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). As a PAGCOR-licensed online gaming operator, 2jli is also subject to additional data handling requirements set by relevant gaming regulations.

We take your privacy seriously — not just because the law says we have to, but because trust is at the core of what we do. When you share your personal information with 2jli, you're trusting us to handle it responsibly. We don't take that lightly.

What Personal Data We Collect

2jli collects different types of personal data depending on how you interact with our platform. Here is a clear breakdown:

We do not collect sensitive personal information beyond what is strictly necessary for identity verification and AML compliance — such as health records, political opinions, or religious beliefs — unless you voluntarily provide such information in a support communication.

All data collection is based on one or more of the following legal bases: your consent, the performance of a contract with you, our legitimate interests as a gaming operator, and compliance with a legal obligation under Philippine law.

How We Use Your Personal Data

2jli uses your personal data strictly for the following purposes. We do not process your data for any purpose not listed here without first obtaining your explicit consent:

• Account Creation & Management: To set up and maintain your 2jli player account, verify your identity, and authenticate your logins.
• Service Delivery: To enable you to place bets, participate in games like Sabong, Tongits, Sports Betting, Football, Esports, MMA, and Jackpot Slots, and to process your deposits and withdrawals in Philippine Peso (₱).
• KYC & Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and National Privacy Commission directives.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, and other prohibited activities on the 2jli platform.
• Customer Support: To respond to your queries, resolve disputes, and follow up on complaints through our support channels.
• Responsible Gaming: To monitor gaming patterns and reach out when signs of problem gambling are detected, in line with our commitment to player welfare.
• Communications & Promotions: To send you updates about promotions, bonuses, and platform changes — but only if you have opted in to marketing communications.
• Platform Improvement: To analyze usage trends, fix bugs, and improve the overall 2jli experience for Filipino players.

Who We Share Your Data With

2jli does not sell, rent, or trade your personal data. Full stop. We only share your information with third parties when it is strictly necessary and under controlled conditions:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and partner banks (BDO, BPI, UnionBank) to process your financial transactions.
• KYC/AML Providers: Accredited third-party identity verification services to confirm your identity as required by PAGCOR and AMLA rules.
• IT & Hosting Partners: Cloud infrastructure and security service providers who support the operation of the 2jli platform.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission when required by law or lawful order.
• Law Enforcement: Philippine law enforcement agencies when required by a court order, subpoena, or valid legal process.

All third-party processors engaged by 2jli are bound by strict data processing agreements and are required to handle your personal data in compliance with the Philippine Data Privacy Act. They may only use your data for the specific purpose for which it was shared — nothing more.

Cookies & Tracking Technologies

2jli uses cookies and similar technologies (such as web beacons and local storage) to make the platform work properly and to improve your experience. Here's a breakdown of the types of cookies we use:

You can control or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies may prevent some parts of the 2jli platform from working correctly. For full details on managing cookies, refer to your browser's help documentation.

Data Retention

We keep your personal data only for as long as it is necessary for the purposes described in this policy, or as required by Philippine law. Here are the key retention periods:

• Account Data: Retained for the duration of your account plus 5 years after account closure, in compliance with PAGCOR record-keeping requirements.
• Transaction & Financial Data: Retained for 5 years from the date of the transaction under AMLA requirements.
• KYC Documents: Retained for 5 years from submission or account closure, whichever is later.
• Gameplay Records: Retained for 3 years for audit, dispute resolution, and responsible gaming purposes.
• Marketing Preferences: Retained until you withdraw consent or request deletion.
• Support Communications: Retained for 2 years after the resolution of the matter.

Once data is no longer needed and retention periods have elapsed, 2jli securely deletes or anonymizes it so it can no longer be linked to you personally.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2jli. These rights are real, and we take them seriously:

To exercise any of these rights, send a written request to our Data Protection Officer (DPO) at privacy@2jli.net. We will respond within 15 business days as required by NPC guidelines. Some requests may require identity verification before we can process them.

If you believe your privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

How We Protect Your Data

2jli invests heavily in security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS 1.2 or higher.
• Data Encryption at Rest: Sensitive data stored in our databases — including financial data and ID documents — is encrypted at rest.
• Access Controls: Only authorized 2jli personnel with a legitimate business need can access personal data, governed by role-based access controls.
• Two-Factor Authentication (2FA): Available for all player accounts to add an extra layer of login security.
• Continuous Monitoring: Our security team monitors the platform 24/7 for suspicious activity, unauthorized access attempts, and data anomalies.
• Regular Security Audits: We conduct periodic penetration testing and security assessments to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a data breach affecting your personal information, 2jli will notify you and the National Privacy Commission within 72 hours of discovery, as required by NPC guidelines.

While we take every reasonable precaution to protect your data, no online platform can guarantee 100% security. We encourage you to use a strong, unique password for your 2jli account and to never share your login credentials with anyone.

Minors & Underage Players

2jli is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification checks, and we require valid government-issued ID to confirm that all players meet the minimum age requirement under Philippine law.

Account holders who allow underage individuals to access their accounts are in violation of our Terms and Conditions and may face permanent account suspension.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will:

• Post the updated policy on this page with a new "Effective Date" at the top
• Send an email notification to all registered players with an active account
• Display an on-site notice for at least 14 days after the update goes live

Your continued use of the 2jli platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. We recommend saving this page or checking back periodically — especially before making significant deposits or sharing additional personal information.

Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our designated Data Protection Officer (DPO):

For general platform support, account inquiries, or technical issues, please use our main support channel at support@2jli.net. For privacy-related concerns specifically — data access requests, erasure requests, or breach notifications — always use the DPO email above so it reaches the right team agad.

You may also refer to these related policies on our website:

• Terms and Conditions
• Responsible Gaming Policy
• Frequently Asked Questions (FAQ)